Shipping policy
MONOZUKURI — SHIPPING POLICY
last updated: April 22, 2026
Processing Time
All orders are processed within 2–5 business days.
Pre-order items are produced after purchase and require extended processing time.
Estimated pre-order processing:
7–21 business days before shipping.
Shipping Time
Once shipped, delivery times vary based on location:
South Africa (Local): 2–5 business days
International: 5–10 business days
Shipping times are estimates and may vary.
Pre-Orders
All pre-order items are made to order.
By placing a pre-order, you acknowledge that:
- Production takes time
- Shipping begins only after completion
Pre-orders cannot be cancelled once placed.
Shipping Rates
Shipping costs are calculated at checkout.
Order Tracking
Once your order has been shipped, a tracking number will be sent via email.
Delays
MONOZUKURI is not responsible for delays caused by courier services, customs, or external factors beyond our control.
Incorrect Address
If an incorrect shipping address is provided, MONOZUKURI is not responsible for lost or misdelivered packages.
Lost or Stolen Packages
Once an order has been shipped, MONOZUKURI is responsible to replace lost or stolen packages.
Contact
For shipping inquiries:
mzukurii@gmail.com
instagram@monozukuri_inc